Privacy Policy
Last updated: August 22, 2025
This Privacy Policy explains how BYD CRM collects, uses, and protects your personal information when you use our website and services.
1. Information We Collect
Personal Information
We collect information you provide directly to us, such as when you:
- Request demo access through our website forms
- Contact us via email or contact forms
- Subscribe to our newsletters or updates
- Use our CRM or HRMS services
This information may include:
- Name and contact information (email, phone number)
- Company information and job title
- Business requirements and preferences
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website information
- Device and operating system information
2. How We Use Your Information
We use the information we collect to:
- Provide Services: Process demo requests, provide customer support, and deliver our CRM/HRMS services
- Communication: Respond to your inquiries, send service updates, and provide requested information
- Improvement: Analyze usage patterns to improve our products, services, and website experience
- Marketing: Send relevant product updates, newsletters, and promotional content (with your consent)
- Legal Compliance: Comply with applicable laws, regulations, and legal processes
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users, provided they agree to maintain confidentiality.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection practices
- Regular backups and disaster recovery procedures
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications at any time
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at hello@bydcrm.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.
Types of Cookies We Use:
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and legal requirements.
8. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. International Data Transfers
If you are accessing our services from outside our primary operating region, please note that your information may be transferred to, stored, and processed in a different country. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
📋 Your Consent
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with these practices, please do not use our services.